We have a 14-day return window for your peace of mind. If you wish to return an item, you have 14 days from the date of receipt to initiate the return process.

Our return policy ensures that you can return items that are in their original condition, unused, and with all tags attached. Please ensure the item is returned in its original packaging. You are responsible for the shipping cost of the return.

To initiate a return, please contact us at contact@tcgfabrik.com. Kindly note that all returns should be sent to the following address: 34510 Southwest 212th Avenue, Homestead Florida 33034, United States.

For damaged or incorrect items, please notify us immediately upon receipt, and we'll assist you promptly.

Please be aware that certain items, such as perishable goods, custom products, and personal care items, cannot be returned. Additionally, sale items and gift cards are non-refundable. If you have any concerns or questions regarding specific items, feel free to reach out to us.

For customers within the European Union, there is a 14-day cooling-off period, allowing you to cancel or return your order within this timeframe. The same conditions apply: the item must be in its original condition, unused, and with all tags and packaging intact.

Once we receive your return and inspect it, we'll notify you of the approval status. Approved refunds will be processed within 10 business days to your original payment method. Please keep in mind that it may take additional time for your bank or credit card company to process the refund. Should you have any further inquiries, please don't hesitate to contact us at contact@tcgfabrik.com.